Comerç 24 – we want you to be happy!

Comerç 24 will never win awards for its service I suspect, based on our experience (the exception being the sommelier, who is one of the best). I know it must be boring to repeat the same menu options and descriptions of food all day long but most good restaurants manage it. It was bewildering to watch the waiter describe in detail the food on our plates for every course while gazing out the window.

On the food front however its exceptional. It began as before with a selection of olive oils of varying strengths and bread, an olive stuffed with anchovy, golden macadamia nuts and a Parmesan cheese straw. If anything these were the weaker elements in the meal before it really got started.

The Cod ice-cream and Tuna tartare being real standouts.

We had just finished commenting on Comerc 24 food – stating that it was never just good, it was always either “very good” or “sublime”, then came a course I did not enjoy (the steak and strawberries). I left most of it, and got a reaction that really showed just how much Comerc 24 do care about the customer experience.  When the waiter saw I had not finished the course he asked if there was any problems, when I said I had not really enjoyed it, he immediately insisted that I have a replacement, as quote “we want you to be happy”. The replacement course was delicious and delivered with apologies from the waiter, the sommelier and the restaurant manager!

For all its small flaws this is one restaurant we hope to return to.

Marks out of 10

Food 8.7

Service 7.5

Ambience 7


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